/* Public brand system: editorial rhythm, visible structure and restrained surfaces. */
.public-site { --public-rule: #c8d9e8; --public-ink-soft: #36516a; --public-shadow: 0 18px 50px rgb(16 42 67 / 9%); --public-shadow-hover: 0 22px 56px rgb(16 42 67 / 13%); background: #fff; }
.public-site .section-inner { width: min(1380px, calc(100% - 80px)); }
.public-site .content-section { padding-block: clamp(56px, 6vw, 88px); }
.home-public .complaint-feed-section,
.home-public .company-section,
.home-public .editorial-section { padding-block: clamp(46px, 4.8vw, 68px); }
.home-public .process-section { padding-block: clamp(50px, 5vw, 72px); }
.home-public .business-cta { padding-block: clamp(50px, 5vw, 72px); }
.home-public .corporate-discovery { padding-block: clamp(44px, 4.5vw, 64px); }
.public-site h1 { font-size: clamp(2.65rem, 5vw, 5.125rem); line-height: .92; letter-spacing: -.065em; }
.public-site h2 { font-size: clamp(2rem, 3.6vw, 3.5rem); line-height: .98; letter-spacing: -.055em; }
.public-site h3 { letter-spacing: -.025em; }
.public-site .section-kicker { margin-bottom: 16px; }
.section-index,.page-code,.public-list-layout aside span,.business-mark,.footer-label { font-size: .6875rem; font-weight: 750; letter-spacing: .15em; text-transform: uppercase; }
.section-index { color: var(--dd-primary); margin: 0 0 22px; font-variant-numeric: tabular-nums; }

/* Header and footer feel like one institutional frame around the public pages. */
.public-site .site-header { background: rgb(255 255 255 / 94%); }
.public-site .site-nav { min-height: 70px; }
.public-site .nav-main { border-left: 1px solid var(--dd-border); padding-left: 32px; }
.public-site .site-footer { padding-top: clamp(52px, 6vw, 84px); }
.footer-directory { display: grid; grid-template-columns: repeat(3, minmax(140px, 1fr)); gap: clamp(30px, 4vw, 56px); align-self: stretch; }
.footer-directory .footer-links { flex-direction: column; align-items: start; gap: 4px; }
.footer-label { color: var(--dd-inverse-muted) !important; margin: 0 0 16px !important; }
.footer-story { max-width: 430px; }

/* Home hero: compact copy and a self-running complaint journey. */
.home-public .hero-section { isolation: isolate; background: radial-gradient(circle at 78% 22%, rgb(104 181 242 / 20%), transparent 28%), radial-gradient(circle at 8% 90%, rgb(29 95 167 / 8%), transparent 32%), linear-gradient(118deg, #fbfdff 0%, #f0f7fc 48%, #e6f1fa 100%); }
.home-public .hero-section::before { content: ''; position: absolute; z-index: -2; inset: 0; opacity: .4; background-image: linear-gradient(rgb(29 95 167 / 5%) 1px, transparent 1px), linear-gradient(90deg, rgb(29 95 167 / 5%) 1px, transparent 1px); background-size: 52px 52px; mask-image: linear-gradient(90deg, #000, transparent 64%); pointer-events: none; }
.home-public .hero-section::after { content: ''; position: absolute; z-index: -1; width: clamp(360px, 38vw, 620px); aspect-ratio: 1; top: -56%; right: -9%; border: 1px solid rgb(29 95 167 / 12%); border-radius: 50%; box-shadow: inset 0 0 0 52px rgb(255 255 255 / 13%), inset 0 0 0 53px rgb(29 95 167 / 6%); pointer-events: none; }
.hero-atmosphere { position: absolute; z-index: -1; inset: 0; overflow: hidden; pointer-events: none; }
.hero-atmosphere span { position: absolute; display: block; border-radius: 50%; }
.hero-atmosphere span:first-child { width: 9px; height: 9px; left: 6%; top: 19%; background: rgb(29 95 167 / 18%); box-shadow: 34px 102px 0 -2px rgb(29 95 167 / 11%), 112px -44px 0 -3px rgb(29 95 167 / 13%); }
.hero-atmosphere span:nth-child(2) { width: 190px; height: 190px; left: 43%; bottom: -150px; border: 1px solid rgb(29 95 167 / 10%); }
.hero-atmosphere span:last-child { width: 220px; height: 220px; right: 24%; top: 8%; background: rgb(76 154 218 / 9%); filter: blur(52px); }
.home-public .hero-inner { position: relative; z-index: 1; grid-template-columns: minmax(0, 1.08fr) minmax(390px, .88fr); min-height: 560px; gap: clamp(36px, 4.5vw, 72px); padding-block: clamp(48px, 5.5vw, 78px); }
.home-public .hero-copy { position: relative; z-index: 1; max-width: 620px; }
.home-public .hero-copy h1 { margin: 18px 0 22px; max-width: 11ch; font-size: clamp(2.65rem, 4.5vw, 4.7rem); font-weight: 760; line-height: .92; text-wrap: balance; }
.home-public .hero-copy h1 span,.public-page-heading h1 span { color: var(--dd-primary); }
.home-public .hero-copy h1 span { background: linear-gradient(100deg, var(--dd-primary) 8%, #3489ce 82%); background-clip: text; -webkit-background-clip: text; -webkit-text-fill-color: transparent; }
.eyebrow { color: var(--dd-primary); font-size: .75rem; font-weight: 750; letter-spacing: .14em; text-transform: uppercase; }
.home-public .hero-lead { max-width: 52ch; color: var(--public-ink-soft); font-size: clamp(.975rem, 1.15vw, 1.075rem); line-height: 1.68; }
.home-public .home-search-card { max-width: 550px; margin-top: 20px; }
.home-public .home-search-card label { margin-bottom: 6px; }
.home-public .hero-actions { margin-top: 16px; }
.home-public .hero-actions .button-lg { min-height: 48px; padding: 11px 20px; box-shadow: 0 10px 26px rgb(16 42 67 / 8%); }
.home-public .home-search-row { gap: 10px; padding: 5px 5px 5px 16px; border-color: rgb(29 95 167 / 20%); border-radius: 14px; box-shadow: 0 20px 52px rgb(16 42 67 / 9%), inset 0 1px 0 rgb(255 255 255 / 90%); transition: border-color 180ms ease, box-shadow 180ms ease; }
.home-public .home-search-row:focus-within { border-color: var(--dd-primary); outline: 0; box-shadow: 0 0 0 3px rgb(29 95 167 / 13%), 0 20px 52px rgb(16 42 67 / 10%); }
.home-public .home-search-row input { min-height: 40px; padding-block: 8px; }
.home-public .home-search-row button { min-height: 40px; padding: 8px 14px; }
.home-public .cta-note { margin-top: 12px; }
.home-public .primary-action,.home-public .secondary-action,.public-index .primary-action { border-radius: 10px; }
.hero-brand { align-self: stretch; position: relative; isolation: isolate; display: grid; grid-template-rows: auto 1fr auto auto; gap: 0; min-height: 430px; overflow: hidden; border: 1px solid rgb(255 255 255 / 20%); border-radius: 24px; background: radial-gradient(circle at 84% 8%, rgb(75 179 239 / 34%), transparent 28%), radial-gradient(circle at 12% 94%, rgb(48 128 201 / 30%), transparent 34%), linear-gradient(125deg, #091e34, #123f73 48%, #1d5fa7 76%, #0d2d4b); background-size: 220% 220%; background-position: 0% 50%; color: var(--dd-surface); box-shadow: 0 30px 70px rgb(16 42 67 / 24%), inset 0 1px 0 rgb(255 255 255 / 13%); }
.hero-brand::before,.hero-brand::after { content: ''; position: absolute; z-index: -1; border-radius: 50%; pointer-events: none; }
.hero-brand::before { width: 280px; height: 280px; right: -145px; top: -155px; background: rgb(83 190 244 / 22%); filter: blur(48px); }
.hero-brand::after { width: 230px; height: 230px; left: -145px; bottom: -160px; border: 1px solid rgb(187 228 255 / 20%); box-shadow: 0 0 74px rgb(38 151 221 / 20%); }
.hero-brand > * { position: relative; z-index: 1; }
.journey-head { display: flex; align-items: baseline; justify-content: space-between; gap: 20px; padding: 14px 20px; border-bottom: 1px solid rgb(255 255 255 / 14%); }
.journey-head > span { color: #8ec9f8; font-size: .6875rem; font-weight: 800; letter-spacing: .15em; }
.journey-head p { margin: 0; color: var(--dd-inverse-muted); font-size: .75rem; }
.journey-viewport { position: relative; min-height: 270px; margin: 14px 0 7px; overflow: hidden; }
.journey-card-stack { position: absolute; inset: 0; isolation: isolate; perspective: 1000px; }
.journey-card { --journey-accent: #7dccff; --journey-card-start: #163f65; --journey-card-end: #0d2943; position: absolute; top: 0; bottom: 0; left: 15%; z-index: 1; contain: layout paint; display: flex; width: 70%; flex-direction: column; gap: 12px; padding: 22px 24px; overflow: hidden; border: 1px solid rgb(190 226 251 / 20%); border-radius: 20px; background: radial-gradient(circle at 92% 8%, rgb(112 204 255 / 14%), transparent 28%), linear-gradient(145deg, var(--journey-card-start), var(--journey-card-end)); color: #fff; box-shadow: inset 0 1px 0 rgb(255 255 255 / 12%), 0 18px 42px rgb(2 18 32 / 28%); opacity: 0; filter: blur(1px); transform: translate3d(75%,0,0) scale(.92); transform-origin: center; transition: transform 900ms cubic-bezier(.22,.61,.36,1), opacity 680ms ease, filter 680ms ease, border-color 680ms ease, box-shadow 680ms ease; pointer-events: none; will-change: transform, opacity; }
.journey-card::before { content: ''; position: absolute; inset: 0 auto 0 0; width: 3px; background: linear-gradient(180deg, var(--journey-accent), transparent 88%); opacity: .9; }
.journey-card.is-active { z-index: 4; border-color: rgb(159 217 255 / 46%); box-shadow: inset 0 1px 0 rgb(255 255 255 / 16%), 0 22px 48px rgb(2 18 32 / 34%), 0 0 42px rgb(69 168 229 / 14%); opacity: 1; filter: none; transform: translate3d(0,0,0) scale(1); pointer-events: auto; }
.journey-card.is-prev { z-index: 2; opacity: .35; transform: translate3d(-75%,0,0) scale(.92); }
.journey-card.is-next { z-index: 2; opacity: .55; transform: translate3d(75%,0,0) scale(.92); }
.journey-card.is-hidden { z-index: 1; opacity: 0; transform: translate3d(75%,0,0) scale(.92); }
.journey-card--review { --journey-accent: #a7d7f7; --journey-card-start: #173b5b; --journey-card-end: #102b45; }
.journey-card--publish { --journey-accent: #70c8ff; --journey-card-start: #155187; --journey-card-end: #113553; }
.journey-card--company { --journey-accent: #9ecff2; --journey-card-start: #183e60; --journey-card-end: #0b263e; }
.journey-card--resolve { --journey-accent: #83dfc0; --journey-card-start: #15576a; --journey-card-end: #103448; }
.journey-card-top { display: flex; align-items: start; justify-content: space-between; gap: 20px; }
.journey-step { display: inline-flex; align-items: center; min-height: 28px; padding: 5px 9px; border: 1px solid rgb(190 226 251 / 22%); border-radius: 999px; background: rgb(255 255 255 / 7%); color: var(--journey-accent); font-size: .6875rem; font-weight: 800; letter-spacing: .14em; }
.journey-icon { display: grid; flex: 0 0 auto; place-items: center; width: 46px; height: 46px; border: 1px solid rgb(190 226 251 / 16%); border-radius: 14px; background: rgb(255 255 255 / 8%); color: var(--journey-accent); box-shadow: inset 0 1px 0 rgb(255 255 255 / 10%); }
.journey-icon svg { width: 30px; height: 30px; overflow: visible; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.journey-icon .journey-icon-accent { fill: rgb(125 204 255 / 15%); stroke: currentColor; }
.journey-icon .journey-icon-check { stroke-width: 2.5; }
.journey-notification-dot { fill: #2d85ce; stroke: #fff; stroke-width: 2; }
.journey-card-copy { margin-top: auto; }
.journey-card h2 { margin: 0 0 6px; color: #fff; font-size: clamp(1.375rem, 1.55vw, 1.5rem); font-weight: 700; line-height: 1.16; letter-spacing: -.03em; }
.journey-card p { max-width: 38ch; margin: 0; color: #c9dff0; font-size: clamp(.875rem, .92vw, .9375rem); line-height: 1.5; }
.journey-card-action { min-height: 34px; }
.journey-card:not(.is-active) .journey-card-action { visibility: hidden; }
.journey-cta,.journey-status { display: inline-flex; align-items: center; min-height: 34px; border-radius: 7px; font-size: .875rem; font-weight: 700; line-height: 1.2; }
.journey-cta { gap: 10px; padding: 8px 12px; text-decoration: none; transition: color 160ms, background-color 160ms, border-color 160ms; }
.journey-cta:hover { text-decoration: none; }
.journey-cta:focus-visible { outline: 2px solid var(--journey-accent); outline-offset: 2px; }
.journey-cta span { transition: transform 180ms ease; }
.journey-cta:hover span { transform: translateX(3px); }
.journey-cta--primary { border: 1px solid #8ed3ff; background: #eaf7ff; color: #123f73; }
.journey-cta--primary:hover { border-color: #fff; background: #fff; color: var(--dd-primary); }
.journey-cta--secondary { border: 1px solid rgb(255 255 255 / 32%); background: rgb(255 255 255 / 8%); color: #fff; }
.journey-cta--secondary:hover { border-color: rgb(255 255 255 / 62%); background: rgb(255 255 255 / 14%); color: #fff; }
.journey-status { gap: 8px; padding: 7px 11px; border: 1px solid rgb(255 255 255 / 22%); background: rgb(255 255 255 / 7%); color: #d9ebf8; }
.journey-status i { width: 7px; height: 7px; border-radius: 50%; background: var(--journey-accent); }
.journey-progress { position: relative; margin: 8px 25px 12px; }
.journey-progress-line,.journey-progress-line i { position: absolute; top: 7px; left: 0; width: 100%; height: 2px; background: rgb(192 214 235 / 24%); }
.journey-progress-line i { top: 0; width: var(--journey-progress, 0%); background: linear-gradient(90deg, #72b9f4, #b7ddfb); box-shadow: 0 0 12px rgb(114 185 244 / 35%); transition: width 680ms cubic-bezier(.22,1,.36,1); }
.journey-progress ol { position: relative; z-index: 1; display: flex; justify-content: space-between; margin: 0; padding: 0; list-style: none; }
.journey-progress li { display: grid; justify-items: center; gap: 5px; color: #7896af; font-size: .625rem; font-weight: 750; font-variant-numeric: tabular-nums; }
.journey-progress li::before { content: ''; width: 9px; height: 9px; border: 1.5px solid #7896af; border-radius: 50%; background: var(--dd-navy); transition: background-color 300ms, border-color 300ms, transform 300ms, box-shadow 300ms; }
.journey-progress li.is-complete::before { border-color: #9fd4ff; background: #72b9f4; }
.journey-progress li.is-current::before { border-color: #d9f1ff; background: #72c7fa; transform: scale(1.42); box-shadow: 0 0 0 4px rgb(114 185 244 / 18%), 0 0 16px rgb(114 199 250 / 55%); }
.journey-progress li.is-current { color: #c9e7ff; }
.journey-cycle { position: absolute; right: 0; bottom: -5px; left: 0; height: 2px; overflow: hidden; border-radius: 999px; background: rgb(192 214 235 / 12%); }
.journey-cycle i { display: block; width: 100%; height: 100%; border-radius: inherit; background: linear-gradient(90deg, #72b9f4, #c1e8ff); transform: scaleX(1); transform-origin: left center; }
.journey-cycle i.is-running { animation: dd-journey-cycle 3.5s linear both; }
.hero-brand.is-interaction-paused .journey-cycle i { animation-play-state: paused; }
.journey-marquee { overflow: hidden; padding: 11px 0; border-top: 1px solid rgb(255 255 255 / 14%); }
.journey-marquee-track { display: flex; width: max-content; white-space: nowrap; }
.journey-marquee-track > span { flex: 0 0 auto; padding-right: 24px; color: var(--dd-inverse-muted); font-size: .6875rem; letter-spacing: .065em; }
.journey-marquee-track b { padding-inline: 17px; color: #72b9f4; font-weight: 700; }

/* Metrics and feed retain the editorial structure with more deliberate depth. */
.home-public .stats-section { background: linear-gradient(180deg, #fff, #f8fbfe); border-block: 1px solid var(--public-rule); }
.home-public .stats-layout { padding-block: clamp(54px, 5.5vw, 80px); }
.home-public .stats-layout header { display: grid; grid-template-columns: 52px minmax(0,1fr); align-items: end; border-bottom: 1px solid var(--public-rule); padding-bottom: 24px; }
.home-public .stats-layout header .section-index { align-self: start; }
.home-public .stats-layout header .section-kicker { margin-bottom: 12px; }
.home-public .stats-layout h2 { font-size: clamp(2rem, 3.4vw, 3.25rem); }
.home-public .stats-grid { gap: 0; margin-top: 28px; padding-block: 0; overflow: hidden; border: 1px solid var(--public-rule); border-radius: 18px; background: rgb(255 255 255 / 88%); box-shadow: 0 16px 44px rgb(16 42 67 / 6%); }
.home-public .stats-layout,.home-public .stats-grid,.home-public .stat-item,.home-public .split-section > * { min-width: 0; }
.home-public .metric-animated[data-count-suffix='+']::after { content: '+'; }
.home-public .stat-item { position: relative; border-top: 0; border-right: 1px solid var(--public-rule); padding: 26px clamp(18px, 2vw, 28px); transition: background-color 180ms ease, box-shadow 180ms ease, transform 180ms ease; }
.home-public .stat-item::before { content: ''; display: block; width: 24px; height: 3px; margin-bottom: 18px; border-radius: 99px; background: linear-gradient(90deg, var(--dd-primary), #75b9ee); }
.home-public .stat-item:last-child::before { background: var(--dd-success); }
.home-public .stat-item:hover { z-index: 1; background: #fff; box-shadow: inset 0 3px 0 rgb(29 95 167 / 60%); transform: translateY(-2px); }
.home-public .stat-item:first-child { padding-left: clamp(18px, 2vw, 28px); }
.home-public .stat-item:last-child { border-right: 0; padding-right: clamp(18px, 2vw, 28px); }
.home-public .stat-item .metric-value { font-size: clamp(2.15rem, 3.4vw, 3.25rem); }
.metric-visual { position: absolute; top: 22px; right: clamp(16px, 1.8vw, 25px); display: grid; place-items: center; width: 46px; height: 46px; border: 1px solid rgb(29 95 167 / 12%); border-radius: 14px; background: linear-gradient(145deg, #f8fcff, #e9f4fc); color: var(--dd-primary); box-shadow: inset 0 1px 0 #fff, 0 8px 20px rgb(16 42 67 / 5%); }
.metric-visual svg { width: 29px; height: 29px; overflow: visible; fill: none; stroke: currentColor; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }
.metric-visual--resolved { color: var(--dd-success); }
.metric-visual svg { transition: transform 220ms ease; }
.stat-item:hover .metric-visual svg { transform: translate3d(0,-2px,0) scale(1.03); }
.metric-dot,.metric-pulse { fill: currentColor; stroke: #fff; }
.metric-wave,.metric-ring { transform-box: fill-box; transform-origin: center; }
.stats-disclosure { padding-top: 14px; }
.split-section { display: grid; grid-template-columns: minmax(250px, .72fr) minmax(0, 1.7fr); gap: clamp(40px, 6vw, 96px); align-items: start; }
.sticky-heading { position: sticky; top: 96px; margin: 0; }
.sticky-heading h2 { margin-bottom: 18px; }
.sticky-heading > p:not(.section-index):not(.section-kicker) { max-width: 36ch; color: var(--dd-muted); }
.complaint-feed { grid-template-columns: 1fr; gap: 12px; border-top: 0; }
.complaint-feed .public-complaint-card { display: grid; grid-template-columns: minmax(130px, .35fr) minmax(0, 1fr) auto; gap: 14px 28px; padding: 24px; border: 1px solid var(--public-rule); border-radius: 16px; background: #fff; box-shadow: 0 8px 28px rgb(16 42 67 / 4%); transition: transform 180ms ease, border-color 180ms ease, box-shadow 180ms ease; }
.complaint-feed .public-complaint-card:hover { border-color: rgb(29 95 167 / 46%); box-shadow: var(--public-shadow); transform: translateY(-3px); }
.complaint-feed .card-identity { display: block; grid-row: span 2; }
.complaint-feed .complaint-company { margin-bottom: 10px; }
.complaint-feed .complaint-card-title { font-size: clamp(1.15rem, 1.65vw, 1.45rem); }
.complaint-feed .complaint-preview { max-width: 62ch; }
.complaint-feed .public-complaint-meta { grid-column: 3; grid-row: 1 / span 2; align-self: stretch; min-width: 105px; flex-direction: column; align-items: end; justify-content: space-between; border: 0; padding: 0; }

/* Process, directory, reasons and trust form one continuous editorial story. */
.home-public .process-section { padding-block: clamp(64px, 6.5vw, 92px); }
.home-public .process-heading .section-index { color: #72b9f4; }
.home-public .process-heading h2 { margin: 0; }
.home-public .solution-path { margin-top: 48px; }
.home-public .solution-stops { gap: 0; }
.home-public .solution-stops li { padding-right: clamp(20px, 2.5vw, 36px); }
.company-section { background: linear-gradient(180deg, #eef5fb 0%, #f8fbfd 100%); border-block: 1px solid var(--public-rule); }
.company-directory { grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; border-top: 0; }
.company-directory .company-card { min-height: 126px; padding: 22px; border: 1px solid var(--public-rule); border-radius: 16px; background: rgb(255 255 255 / 84%); box-shadow: 0 8px 24px rgb(16 42 67 / 4%); transition: transform 180ms ease, border-color 180ms ease, box-shadow 180ms ease; }
.company-directory .company-card:nth-child(3n+2),.company-directory .company-card:nth-child(3n+3) { padding-left: 22px; border-left: 1px solid var(--public-rule); }
.company-directory .company-card:hover { border-color: rgb(29 95 167 / 48%); box-shadow: var(--public-shadow); transform: translateY(-3px); }
.company-directory .company-avatar,.company-directory .company-logo { width: 54px; height: 54px; border: 1px solid rgb(29 95 167 / 16%); border-radius: 15px; background: linear-gradient(145deg, #fff, #e4f1fb); box-shadow: 0 0 0 5px rgb(29 95 167 / 5%); }
.company-directory .company-logo { object-fit: contain; padding: 6px; }
.company-directory .company-card p { display: inline-flex; margin-bottom: 10px; padding: 3px 8px; border-radius: 999px; background: var(--dd-surface-soft); color: var(--dd-primary); font-size: .72rem; font-weight: 650; }
.reasons-section { background: #fff; }
.reasons-layout,.trust-layout { display: grid; grid-template-columns: minmax(0, 1fr) minmax(430px, .85fr); gap: clamp(48px, 7vw, 112px); }
.reason-lines { border-top: 1px solid var(--dd-navy); }
.reason-lines article { display: grid; grid-template-columns: 48px 1fr; gap: 14px; padding: 24px 0; border-bottom: 1px solid var(--public-rule); transition: padding-left 180ms ease, border-color 180ms ease; }
.reason-lines article:hover { padding-left: 8px; border-color: var(--dd-primary); }
.reason-lines article > span { color: var(--dd-primary); font-size: .75rem; font-weight: 750; }
.reason-lines h3 { font-size: 1.35rem; }
.reason-lines p { margin: 0; color: var(--dd-muted); }
.business-cta { position: relative; overflow: hidden; padding-block: clamp(60px, 6.5vw, 92px); background: radial-gradient(circle at 76% 18%, rgb(74 158 224 / 28%), transparent 30%), linear-gradient(120deg, #0c263d, var(--dd-navy) 48%, #15466d); color: #fff; }
.business-cta::before { content: ''; position: absolute; width: 340px; height: 340px; left: -190px; top: -230px; border: 1px solid rgb(255 255 255 / 10%); border-radius: 50%; box-shadow: 0 0 0 56px rgb(255 255 255 / 2.5%); }
.business-cta::after { content: 'DD'; position: absolute; right: -2vw; bottom: -8vw; color: rgb(255 255 255 / 5%); font-size: clamp(13rem, 27vw, 28rem); font-weight: 800; letter-spacing: -.1em; line-height: .8; }
.business-cta-inner { position: relative; z-index: 1; display: grid; grid-template-columns: 108px minmax(300px, 1.15fr) minmax(240px, .65fr) auto; gap: clamp(24px, 3vw, 48px); align-items: center; }
.business-cta h2,.business-cta .section-kicker { color: #fff; }
.business-cta p { margin: 0; color: #dceeff; }
.business-mark span { display: block; margin-bottom: 6px; color: #72b9f4; }
.business-mark { align-self: start; padding-top: 9px; }
.business-cta-actions { display: flex; flex-wrap: wrap; gap: 10px; }
.business-cta-actions a { display: inline-flex; align-items: center; justify-content: center; gap: 9px; min-height: 48px; padding: 11px 17px; border: 1px solid transparent; border-radius: 10px; font-size: .875rem; font-weight: 750; line-height: 1.2; white-space: nowrap; transition: transform 160ms ease, border-color 160ms ease, background-color 160ms ease; }
.business-cta-actions a:hover { text-decoration: none; transform: translateY(-1px); }
.business-primary { background: #fff; color: var(--dd-navy); }
.business-primary:hover { color: var(--dd-primary); }
.business-secondary { border-color: rgb(255 255 255 / 42%) !important; background: rgb(255 255 255 / 5%); color: #fff; }
.business-secondary:hover { border-color: #fff !important; background: rgb(255 255 255 / 10%); color: #fff; }
.editorial-grid { gap: 0; border-top: 1px solid var(--dd-navy); }
.editorial-grid .blog-card { padding: 24px 20px 0; border-right: 1px solid var(--public-rule); }
.editorial-grid .blog-card:first-child { padding-left: 0; }
.editorial-grid .blog-card:last-child { padding-right: 0; border-right: 0; }
.editorial-grid .blog-card-body { gap: 12px; padding: 18px 0 0; }
.editorial-grid .blog-placeholder { background: var(--dd-navy); color: #8ec9f8; }
.public-ad-slot { width: 100%; max-width: 100%; min-width: 0; margin-top: 24px; padding: 16px 20px; border: 1px solid var(--public-rule, #dce5ec); border-radius: 12px; background: var(--dd-surface-soft); color: var(--public-ink-soft, #36516a); overflow-wrap: anywhere; }
.public-ad-slot[hidden] { display: none; }
.public-ad-slot__label { display: block; margin-bottom: 4px; font-size: .6875rem; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; }
.public-ad-slot__placeholder { margin: 0; font-size: .8125rem; }
@media (min-width: 601px) {
  .home-public .editorial-grid { align-items: stretch; }
  .home-public .editorial-grid > .blog-card { display: flex; min-width: 0; height: 100%; flex-direction: column; }
  .home-public .editorial-grid .blog-card-body { display: flex; min-width: 0; height: 100%; flex: 1 1 auto; flex-direction: column; }
  .home-public .editorial-grid .blog-card-body > h2 {
    display: -webkit-box;
    height: 2.7em;
    min-height: 2.7em;
    max-height: 2.7em;
    flex: 0 0 2.7em;
    overflow: hidden;
    line-height: 1.35;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
  }
  .home-public .editorial-grid .blog-card-body > p {
    display: -webkit-box;
    height: 6.4em;
    min-height: 6.4em;
    max-height: 6.4em;
    flex: 0 0 6.4em;
    overflow: hidden;
    line-height: 1.6;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 4;
  }
  .home-public .editorial-grid .blog-card-body > a.detail-cta {
    height: 44px;
    min-height: 44px;
    max-height: 44px;
    flex: 0 0 44px;
    margin-top: auto;
  }
}
.trust-section { padding-block: clamp(56px, 6vw, 84px); background: linear-gradient(135deg, #eaf3fa, #f5f9fc); border-top: 1px solid var(--public-rule); }
.trust-copy { padding-top: 32px; border-top: 1px solid var(--dd-primary); }
.trust-copy p { max-width: 58ch; color: var(--public-ink-soft); font-size: 1.05rem; }

/* Public complaint experience V2 */
.public-complaint-tools { display: grid; grid-template-columns: minmax(280px, 1fr) auto; gap: 18px; align-items: center; margin-bottom: 28px; padding: 16px; border: 1px solid var(--public-rule); border-radius: 16px; background: #fff; box-shadow: 0 10px 30px rgb(16 42 67 / 5%); }
.complaints-index .public-complaint-tools,.complaints-index .public-search,.complaints-index .complaint-category-select,.complaints-index .public-complaint-grid { min-width: 0; max-width: 100%; }
.public-search { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; align-items: center; overflow: hidden; border: 1px solid #cfdeea; border-radius: 11px; background: #fbfdff; color: var(--dd-muted); }
.public-search .icon { width: 18px; height: 18px; margin-left: 14px; }
.public-search input { min-width: 0; min-height: 46px; padding: 10px 12px; border: 0; outline: 0; background: transparent; }
.public-search:focus-within { border-color: var(--dd-primary); box-shadow: 0 0 0 3px rgb(29 95 167 / 11%); }
.public-search button { align-self: stretch; padding: 0 18px; border: 0; border-left: 1px solid #dbe6ef; background: #eaf4fc; color: var(--dd-primary); font-weight: 750; }
.public-filter-tabs { display: flex; gap: 5px; overflow-x: auto; scrollbar-width: none; }
.public-filter-tabs::-webkit-scrollbar { display: none; }
.public-filter-tabs a { display: inline-flex; align-items: center; justify-content: center; min-height: 42px; padding: 8px 13px; border: 1px solid transparent; border-radius: 9px; color: var(--dd-muted); font-size: .75rem; font-weight: 700; white-space: nowrap; text-decoration: none; }
.public-filter-tabs a[aria-current='page'] { border-color: #cfe0ee; background: #eff7fd; color: var(--dd-primary); box-shadow: inset 0 -2px var(--dd-primary); }
.public-complaint-grid.complaint-feed.public-two-column,.public-complaint-grid.complaint-feed.home-complaint-preview { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 18px; }
.complaint-feed .public-complaint-card { display: flex; min-height: 330px; gap: 18px; padding: 24px; }
.complaint-feed .public-card-company { display: grid; grid-template-columns: auto minmax(0,1fr) auto; align-items: center; gap: 11px; }
.public-card-logo { display: grid; width: 46px; height: 46px; flex: 0 0 46px; place-items: center; overflow: hidden; border: 1px solid #d7e5f0; border-radius: 13px; background: linear-gradient(145deg,#f2f9ff,#e4f1fb); color: var(--dd-primary); font-weight: 800; }
.public-card-logo img { width: 100%; height: 100%; object-fit: contain; background: #fff; }
.public-card-company-name { overflow: hidden; color: var(--dd-navy); font-size: .8125rem; font-weight: 750; text-overflow: ellipsis; white-space: nowrap; }
.verified-mark { display: inline-grid; width: 17px; height: 17px; margin-left: 5px; place-items: center; border-radius: 50%; background: var(--dd-primary); color: #fff; font-size: .65rem; vertical-align: middle; }
.public-card-content { flex: 1; }
.complaint-feed .complaint-card-title { margin: 0 0 12px; font-size: clamp(1.12rem,1.5vw,1.35rem); }
.complaint-feed .complaint-preview { display: -webkit-box; overflow: hidden; margin: 0; color: var(--dd-muted); line-height: 1.7; -webkit-box-orient: vertical; -webkit-line-clamp: 3; }
.public-card-badges { display: flex; flex-wrap: wrap; gap: 7px; margin-top: 16px; }
.community-chip { display: inline-flex; align-items: center; min-height: 27px; padding: 4px 9px; border-radius: 999px; background: #eef5fb; color: #386f9d; font-size: .6875rem; font-weight: 750; }
.community-chip--resolved { background: #e7f6ef; color: #237354; }
.community-chip--response { background: #f0edff; color: #6858b8; }
.complaint-feed .public-complaint-meta { display: grid; grid-template-columns: minmax(0,1fr) auto; grid-column: auto; grid-row: auto; align-self: auto; align-items: end; min-width: 0; gap: 10px 14px; margin-top: auto; padding-top: 16px; border-top: 1px solid var(--public-rule); }
.public-card-author { color: var(--dd-muted); font-size: .7rem; }
.public-card-counts { display: flex; gap: 10px; color: #47667f; font-size: .7rem; font-weight: 700; }
.complaint-feed .public-complaint-meta .text-action { grid-column: 2; grid-row: 1 / span 2; align-self: center; }

.public-detail-v2 { background: radial-gradient(circle at 90% 8%,#eeeaff,transparent 28rem),#f4f8fb; }
.public-detail-shell { max-width: 1040px; }
.public-detail-hero { display: grid; grid-template-columns: minmax(190px,.32fr) minmax(0,1fr); gap: 40px; align-items: start; margin-bottom: 24px; padding: 34px; border: 1px solid #d9e5ee; border-radius: 22px; background: linear-gradient(125deg,#fff,#eef7fd); box-shadow: 0 16px 45px rgb(16 42 67 / 8%); }
.public-detail-company { display: flex; align-items: center; gap: 13px; }
.public-detail-logo { display: grid; width: 58px; height: 58px; flex: 0 0 58px; place-items: center; overflow: hidden; border: 1px solid #d5e4ef; border-radius: 16px; background: #fff; color: var(--dd-primary); font-weight: 800; }
.public-detail-logo img { width: 100%; height: 100%; object-fit: contain; }
.public-detail-company p { margin: 0 0 5px; color: var(--dd-navy); font-weight: 800; }
.public-detail-company a { font-size: .75rem; font-weight: 700; }
.public-detail-status { display: flex; flex-wrap: wrap; gap: 8px; }
.public-detail-title h1 { margin: 14px 0 10px; font-size: clamp(2rem,4vw,3.35rem); line-height: 1.05; }
.public-detail-author { margin: 0; color: var(--dd-muted); font-size: .78rem; }
.public-detail-card,.interaction-panel,.official-response-section,.community-comments { margin-top: 18px; padding: 30px 34px; border: 1px solid #d9e5ee; border-radius: 20px; background: rgb(255 255 255 / 94%); box-shadow: 0 10px 34px rgb(16 42 67 / 5%); }
.public-detail-card h2,.interaction-panel h2,.official-response-section h2,.community-comments h2 { font-size: 1.35rem; }
.public-detail-card > p { color: #29465f; font-size: 1rem; line-height: 1.85; }
.public-detail-dates { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 18px; margin: 25px 0 0; padding-top: 20px; border-top: 1px solid #e2eaf1; }
.public-detail-dates dt { color: var(--dd-muted); font-size: .7rem; }
.public-detail-dates dd { margin: 5px 0 0; font-size: .82rem; font-weight: 700; }
.interaction-panel { background: linear-gradient(125deg,#f2f9ff,#f4f1ff); }
.interaction-panel > header { display: flex; align-items: end; justify-content: space-between; gap: 20px; }
.interaction-panel > header h2 { margin: 5px 0 0; }
.interaction-panel > header > span { color: var(--dd-muted); font-size: .75rem; }
.interaction-bar { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 20px; }
.interaction-bar form { margin: 0; }
.reaction-button,.comment-count-link { display: inline-flex; align-items: center; justify-content: center; gap: 6px; min-height: 42px; padding: 8px 12px; border: 1px solid #caddea; border-radius: 10px; background: #fff; color: var(--dd-navy); font-size: .75rem; font-weight: 700; text-decoration: none; }
.reaction-button:hover,.reaction-button.is-active { border-color: var(--dd-primary); background: #e8f4fd; color: var(--dd-primary); }
.reaction-button b { min-width: 16px; color: var(--dd-primary); }
.comment-count-link { margin-left: auto; }
.public-section-heading { display: flex; align-items: center; gap: 13px; margin-bottom: 22px; }
.public-section-heading > span { display: grid; width: 42px; height: 42px; flex: 0 0 42px; place-items: center; border-radius: 12px; background: #eaf4fd; color: var(--dd-primary); }
.public-section-heading h2 { margin: 4px 0 0; }
.public-section-heading > b { margin-left: auto; color: var(--dd-primary); }
.official-response { padding: 23px; border-left: 4px solid var(--dd-primary); border-radius: 0 14px 14px 0; background: #f3f9fd; }
.official-response + .official-response { margin-top: 12px; }
.official-response header,.community-comment header { display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.official-response time,.community-comment time { color: var(--dd-muted); font-size: .7rem; }
.official-response p { margin: 13px 0 0; line-height: 1.75; }
.public-empty-note { margin: 0; padding: 20px; border-radius: 12px; background: #f6f9fc; color: var(--dd-muted); }
.comment-form { margin-bottom: 24px; padding: 22px; border: 1px solid #dce7f0; border-radius: 15px; background: #f9fcfe; }
.comment-form .primary-action { margin-top: 12px; }
.comment-login { display: flex; align-items: center; justify-content: space-between; gap: 20px; margin-bottom: 22px; padding: 18px; border-radius: 13px; background: #f5f9fc; }
.comment-login p { margin: 0; }
.community-comment { display: grid; grid-template-columns: auto minmax(0,1fr); gap: 14px; padding: 20px 0; border-top: 1px solid #e2eaf1; }
.comment-avatar { display: grid; width: 42px; height: 42px; place-items: center; border-radius: 50%; background: linear-gradient(145deg,#dff2ff,#eee9ff); color: var(--dd-primary); font-weight: 800; }
.community-comment p { margin: 9px 0 0; color: #39546b; line-height: 1.7; overflow-wrap: anywhere; }
.community-comment header > span { display: inline-flex; align-items: center; gap: 9px; }
.comment-delete-form { display: inline; margin: 0; }
.comment-delete-form button { min-height: 32px; padding: 5px 9px; border: 1px solid #ead8d8; border-radius: 8px; background: #fff; color: #9a4545; font-size: .68rem; font-weight: 700; }
.public-detail-actions { margin-top: 22px; }

@media (max-width: 899px) {
  .public-complaint-tools { grid-template-columns: 1fr; }
  .public-complaint-grid.complaint-feed.public-two-column,.public-complaint-grid.complaint-feed.home-complaint-preview { grid-template-columns: 1fr; }
  .public-detail-hero { grid-template-columns: 1fr; gap: 24px; }
}

@media (max-width: 600px) {
  .public-complaint-tools { padding: 11px; }
  .public-filter-tabs { margin-inline: -2px; }
  .complaint-feed .public-complaint-card { min-height: 0; padding: 20px; }
  .complaint-feed .public-card-company { grid-template-columns: auto minmax(0,1fr); }
  .complaint-feed .public-card-company .status-badge { grid-column: 2; justify-self: start; }
  .complaint-feed .public-complaint-meta { grid-template-columns: 1fr auto; }
  .public-card-counts { grid-row: 2; }
  .public-detail-hero,.public-detail-card,.interaction-panel,.official-response-section,.community-comments { padding: 22px 20px; border-radius: 16px; }
  .public-detail-dates { grid-template-columns: 1fr; }
  .interaction-panel > header { align-items: start; flex-direction: column; }
  .interaction-bar { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); }
  .interaction-bar form,.reaction-button,.comment-count-link { width: 100%; }
  .comment-count-link { margin-left: 0; }
  .reaction-button span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
  .comment-login { align-items: stretch; flex-direction: column; }
  .official-response header,.community-comment header { align-items: flex-start; flex-direction: column; gap: 4px; }
}

/* Public indexes share a recognisable masthead and then become domain-specific. */
.public-page-hero { padding-block: clamp(48px, 5vw, 76px); background: #f0f6fb; border-bottom: 1px solid var(--public-rule); }
.public-page-heading { display: grid; grid-template-columns: minmax(120px, .3fr) minmax(0, 1.35fr) auto; gap: clamp(28px, 4.5vw, 68px); align-items: end; }
.public-page-heading .page-code { align-self: start; color: var(--dd-primary); }
.public-page-heading header { max-width: 850px; }
.public-page-heading h1 { max-width: 780px; margin-bottom: 20px; font-size: clamp(2.65rem, 4.6vw, 4.75rem); }
.public-page-heading header > p:last-child { max-width: 62ch; margin: 0; color: var(--dd-muted); font-size: 1.05rem; }
.public-list-layout { display: grid; grid-template-columns: minmax(140px, .3fr) minmax(0, 1.7fr); gap: clamp(36px, 5vw, 76px); }
.public-list-layout aside { padding-top: 14px; border-top: 2px solid var(--dd-primary); color: var(--dd-primary); }
.public-list-layout aside p { color: var(--dd-muted); font-size: .75rem; margin-top: 10px; }
.public-index .complaint-pagination { grid-column: 2; }
.companies-index .company-directory { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.directory-result { margin: 0 0 24px; padding-bottom: 16px; border-bottom: 1px solid var(--public-rule); color: var(--dd-muted); font-size: .875rem; }
.company-card[hidden] { display: none; }
.companies-index .company-directory .company-card:nth-child(3n+2),.companies-index .company-directory .company-card:nth-child(3n+3) { padding-left: 0; border-left: 0; }
.companies-index .company-directory .company-card:nth-child(even) { padding-left: 22px; border-left: 1px solid var(--public-rule); }
.company-network-cta { display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: end; gap: 32px 56px; margin-bottom: clamp(38px, 4vw, 56px); padding: clamp(26px, 3vw, 38px); border-left: 4px solid #72b9f4; background: var(--dd-navy); color: #fff; }
.company-network-cta .section-kicker { margin-bottom: 10px; color: #8ec9f8; }
.companies-index .company-network-cta h2 { max-width: 720px; margin: 0 0 12px; color: #fff; font-size: clamp(1.7rem, 2.5vw, 2.35rem); line-height: 1.08; letter-spacing: -.035em; }
.company-network-cta p:last-child { max-width: 68ch; margin: 0; color: var(--dd-inverse-muted); font-size: .9375rem; line-height: 1.65; }
.company-network-actions { display: flex; flex-wrap: wrap; gap: 10px; }
.company-network-actions a { white-space: nowrap; }
.company-network-actions .secondary-action { border-color: rgb(255 255 255 / 42%); background: transparent; color: #fff; }
.company-network-actions .secondary-action:hover { border-color: #fff; background: rgb(255 255 255 / 8%); }
.blog-index .public-page-hero { background: var(--dd-navy); }
.blog-index .page-code,.blog-index .section-kicker,.blog-index .public-page-heading h1,.blog-index .public-page-heading header > p:last-child { color: #fff; }
.blog-index .public-page-heading h1 span { color: #8ec9f8; }
.blog-index .editorial-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.blog-index .content-section { padding-top: clamp(36px, 4vw, 56px); }
.blog-index .blog-cover,.blog-index .blog-placeholder { aspect-ratio: 2 / 1; max-height: 230px; }
.blog-index .blog-card:only-child { grid-column: span 2; display: grid; grid-template-columns: minmax(240px, .85fr) minmax(260px, 1fr); gap: 24px; padding-right: 24px; }
.blog-index .blog-card:only-child .blog-card-body { padding-top: 0; padding-bottom: 20px; }
.blog-index .editorial-grid .blog-card:nth-child(3n+1) { padding-left: 0; }
.blog-index .editorial-grid .blog-card:nth-child(3n) { padding-right: 0; border-right: 0; }

@keyframes dd-journey-pencil { 0%,18%,100% { transform: translate(0); } 7% { transform: translate(2px,-2px); } 12% { transform: translate(-1px,1px); } }
@keyframes dd-journey-check { from { stroke-dashoffset: 1; } to { stroke-dashoffset: 0; } }
@keyframes dd-journey-scan { 0%,12% { opacity: 0; transform: translateY(-4px); } 24%,55% { opacity: .8; } 68%,100% { opacity: 0; transform: translateY(10px); } }
@keyframes dd-journey-wave { 0%,15%,42%,100% { opacity: .25; transform: scale(.88); } 28% { opacity: 1; transform: scale(1); } }
@keyframes dd-journey-notice { 0%,18%,52%,100% { transform: scale(.82); opacity: .65; } 32% { transform: scale(1.18); opacity: 1; } }
@keyframes dd-journey-ring { from { stroke-dashoffset: 1; } to { stroke-dashoffset: 0; } }
@keyframes dd-journey-marquee { to { transform: translateX(-50%); } }
@keyframes dd-journey-gradient { 0%,100% { background-position: 0% 50%; } 50% { background-position: 100% 50%; } }
@keyframes dd-journey-cycle { from { transform: scaleX(0); } to { transform: scaleX(1); } }
@media (prefers-reduced-motion: no-preference) {
  .home-public .hero-brand.motion-running { animation: dd-journey-gradient 14s ease-in-out infinite; }
  .home-public .journey-card .journey-reveal { opacity: .66; transform: translateY(2px); transition: transform 520ms cubic-bezier(.22,1,.36,1), opacity 420ms ease; }
  .home-public .journey-card.is-active .journey-reveal { opacity: 1; transform: none; }
  .home-public .journey-card.is-active .journey-reveal--step { transition-delay: 100ms; }
  .home-public .journey-card.is-active .journey-reveal--icon { transition-delay: 180ms; }
  .home-public .journey-card.is-active .journey-reveal--title { transition-delay: 260ms; }
  .home-public .journey-card.is-active .journey-reveal--description { transition-delay: 340ms; }
  .home-public .journey-card.is-active .journey-reveal--action { transition-delay: 430ms; }
  .home-public .journey-pencil { transform-box: fill-box; transform-origin: center; }
  .home-public .journey-card--write.is-active .journey-pencil { animation: dd-journey-pencil 2.4s ease-in-out 600ms infinite; }
  .home-public .journey-review-check,.home-public .journey-completion-ring,.home-public .journey-completion-check { stroke-dasharray: 1; stroke-dashoffset: 1; }
  .home-public .journey-card--review.is-active .journey-review-check { animation: dd-journey-check 580ms ease-out 620ms forwards; }
  .home-public .journey-scan-line { opacity: 0; }
  .home-public .journey-card--review.is-active .journey-scan-line { animation: dd-journey-scan 2.8s ease-in-out 900ms infinite; }
  .home-public .journey-sound-wave { transform-box: fill-box; transform-origin: left center; opacity: .25; }
  .home-public .journey-card--publish.is-active .journey-sound-wave { animation: dd-journey-wave 1.8s ease-in-out 650ms infinite; }
  .home-public .journey-card--publish.is-active .journey-sound-wave--two { animation-delay: 820ms; }
  .home-public .journey-card--company.is-active .journey-notification-dot { transform-box: fill-box; transform-origin: center; animation: dd-journey-notice 2.2s ease-in-out 650ms infinite; }
  .home-public .journey-card--resolve.is-active .journey-completion-ring { animation: dd-journey-ring 900ms cubic-bezier(.22,1,.36,1) 520ms forwards; }
  .home-public .journey-card--resolve.is-active .journey-completion-check { animation: dd-journey-check 520ms ease-out 1100ms forwards; }
  .home-public .journey-marquee-track { animation: dd-journey-marquee 26s linear infinite; }
}
@media (prefers-reduced-motion: reduce) {
  .home-public .hero-brand { animation: none !important; }
  .home-public .journey-card { filter: none !important; transition: none !important; }
  .home-public .journey-card .journey-reveal { opacity: 1 !important; transform: none !important; }
  .home-public .public-complaint-card,.home-public .company-card,.home-public .stat-item,.home-public .reason-lines article,.home-public .business-cta-actions a { transition: none !important; }
  .home-public .public-complaint-card:hover,.home-public .company-card:hover,.home-public .business-cta-actions a:hover { transform: none !important; }
}

@media (max-width: 1100px) {
  .public-site .site-nav { padding-block: 8px; }
  .public-site .nav-main { border-left: 0; padding-left: 0; }
  .home-public .hero-inner { grid-template-columns: 1fr 1fr; min-height: auto; gap: 30px; }
  .journey-card { width: 76%; }
  .journey-card { left: 12%; }
  .complaint-feed .public-complaint-card { grid-template-columns: minmax(120px, .32fr) 1fr; }
  .complaint-feed .public-complaint-meta { grid-column: 2; grid-row: auto; flex-direction: row; align-items: center; }
  .business-cta-inner { grid-template-columns: 80px 1fr 1fr; }
  .business-cta-actions { grid-column: 2 / -1; justify-self: start; }
}
@media (max-width: 820px) {
  .public-site .section-inner { width: calc(100% - 40px); }
  .public-site .content-section { padding-block: 52px; }
  .home-public .hero-inner { grid-template-columns: 1fr; padding-block: 36px; }
  .hero-brand { min-height: 330px; }
  .home-public .stats-layout header { grid-template-columns: 48px 1fr; }
  .home-public .stats-layout header > .stats-note { grid-column: 2; }
  .home-public .stats-grid { grid-template-columns: repeat(2, 1fr); }
  .home-public .stat-item { border-right: 0; border-bottom: 1px solid var(--public-rule); padding: 22px; }
  .home-public .stat-item:nth-child(odd) { border-right: 1px solid var(--public-rule); }
  .home-public .stat-item:last-child { grid-column: 1 / -1; border-right: 0; }
  .split-section,.reasons-layout,.trust-layout,.public-list-layout { grid-template-columns: 1fr; gap: 32px; }
  .sticky-heading { position: static; }
  .company-directory,.companies-index .company-directory { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .home-public .company-directory .company-card:nth-child(n) { padding: 22px; border: 1px solid var(--public-rule); }
  .public-page-heading { grid-template-columns: 1fr; align-items: start; }
  .public-page-heading .page-code { margin-bottom: 18px; }
  .public-page-heading > a { justify-self: start; }
  .public-list-layout aside { max-width: 220px; }
  .public-index .complaint-pagination { grid-column: 1; }
  .company-network-cta { grid-template-columns: 1fr; align-items: start; }
  .business-cta-inner { grid-template-columns: 1fr; }
  .business-cta-actions { grid-column: 1; }
  .business-mark { display: none; }
  .footer-inner { align-items: start; flex-direction: column; }
  .footer-directory { width: 100%; }
}
@media (max-width: 600px) {
  .public-site .section-inner { width: calc(100% - 32px); }
  .public-site .content-section { padding-block: 42px; }
  .public-site h1,.public-page-heading h1 { font-size: clamp(2.5rem, 12.5vw, 3.6rem); line-height: .96; }
  .public-site h2 { font-size: clamp(1.8rem, 8vw, 2.7rem); }
  .home-public .hero-section::before { background-size: 25% 100%; }
  .home-public .hero-section::after,.hero-atmosphere span:nth-child(2) { display: none; }
  .hero-brand { min-height: 310px; }
  .journey-head { align-items: start; flex-direction: column; gap: 3px; }
  .journey-viewport { min-height: 240px; margin: 13px 0 7px; }
  .journey-card { gap: 10px; padding: 16px; }
  .journey-card { left: 22px; width: calc(100% - 44px); }
  .journey-card h2 { font-size: 1.375rem; }
  .journey-card p { font-size: .875rem; }
  .journey-card-action { min-height: 32px; }
  .journey-cta,.journey-status { min-height: 32px; padding-block: 7px; font-size: .8125rem; }
  .journey-card-stack::before,.journey-card-stack::after { display: none; }
  .journey-progress { margin-inline: 19px; }
  .home-public .home-search-row { flex-wrap: wrap; padding: 12px; }
  .home-public .home-search-row input { flex: 1; width: calc(100% - 36px); }
  .home-public .home-search-row button { width: 100%; }
  .complaint-feed .public-complaint-card { grid-template-columns: 1fr; gap: 14px; }
  .complaint-feed .card-identity { grid-row: auto; display: flex; }
  .complaint-feed .public-complaint-meta { grid-column: 1; }
  .home-public .solution-stops { gap: 32px; }
  .home-public .process-section { padding-block: 52px; }
  .company-directory,.companies-index .company-directory { grid-template-columns: 1fr; }
  .home-public .company-directory .company-card:nth-child(n) { min-height: 0; padding: 20px; border: 1px solid var(--public-rule); }
  .editorial-grid,.blog-index .editorial-grid { grid-template-columns: 1fr; }
  .editorial-grid .blog-card:nth-child(n) { padding: 22px 0 0; border-right: 0; }
  .blog-index .blog-card:only-child { grid-column: auto; display: flex; gap: 0; padding-right: 0; }
  .footer-directory { grid-template-columns: 1fr; width: 100%; gap: 28px; }
  .company-network-cta { padding: 24px 20px; }
  .company-network-actions { flex-direction: column; align-items: stretch; }
  .business-cta-actions { flex-direction: column; align-items: stretch; width: 100%; }
  .business-cta,.trust-section { padding-block: 48px; }
}
@media (max-width: 430px) {
  .home-public .hero-actions { align-items: stretch; }
  .home-public .hero-actions > a { flex: 1 1 100%; justify-content: center; }
  .home-public .stats-grid { grid-template-columns: 1fr; }
  .home-public .stat-item:nth-child(n) { grid-column: auto; border-right: 0; padding: 20px; }
  .home-public .stat-item:last-child { border-bottom: 0; }
  .hero-atmosphere span:first-child,.hero-atmosphere span:last-child { display: none; }
}

/* Contact page: direct institutional contact details. */
.contact-page .contact-direct {
  margin-top: 28px;
  padding-top: 24px;
  border-top: 1px solid var(--public-rule);
}

.contact-page .contact-direct-kicker {
  margin: 0 0 14px;
  color: var(--dd-primary);
  font-size: .6875rem;
  font-weight: 800;
  letter-spacing: .14em;
  text-transform: uppercase;
}

.contact-page .contact-direct-list {
  display: grid;
  gap: 12px;
}

.contact-page .contact-direct-item {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr);
  gap: 13px;
  align-items: start;
  padding: 15px;
  border: 1px solid #d7e4ee;
  border-radius: 14px;
  background: linear-gradient(145deg, #fbfdff, #f3f8fc);
}

.contact-page .contact-direct-icon {
  display: grid;
  width: 42px;
  height: 42px;
  place-items: center;
  border-radius: 12px;
  background: #e9f4fc;
  color: var(--dd-primary);
}

.contact-page .contact-direct-icon svg {
  width: 22px;
  height: 22px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.7;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.contact-page .contact-direct-content {
  min-width: 0;
}

.contact-page .contact-direct-content h3 {
  margin: 1px 0 7px;
  color: var(--dd-navy);
  font-size: .875rem;
  letter-spacing: 0;
}

.contact-page .contact-direct-content a {
  display: block;
  width: fit-content;
  max-width: 100%;
  margin: 3px 0;
  color: var(--dd-primary);
  font-size: .8125rem;
  font-weight: 700;
  overflow-wrap: anywhere;
  text-decoration: none;
}

.contact-page .contact-direct-content a:hover {
  text-decoration: underline;
  text-underline-offset: 3px;
}

.contact-page .contact-direct-content a:focus-visible {
  outline: 2px solid var(--dd-primary);
  outline-offset: 3px;
  border-radius: 3px;
}

.contact-page .contact-direct-hours {
  display: block;
  margin-top: 6px;
  color: var(--dd-muted);
  font-size: .75rem;
  line-height: 1.5;
}

@media (max-width: 600px) {
  .contact-page .contact-direct-item {
    padding: 13px;
  }

  .contact-page .contact-direct-icon {
    width: 38px;
    height: 38px;
  }
}